SUPERVISING SKILLS FOR TEAM LEADERS

COURSE DURATION ½ DAY

COURSE OVERVIEW
This programme highlights the basic skills, techniques and qualities required to successfully supervise a team. As they take the first step on the management ladder most supervisors lack the confidence required to take the giant step from being responsible for their own work, to that of being responsible for others achievements. Far too often individuals are promoted to supervisor without being given the relevant skills.

WHO SHOULD ATTEND
Anyone, who is likely to be promoted to supervisor or within there first year of carrying out the job role, should benefit from this programme. However, it will act as a useful refresher for any supervisor who has not received any formal training within the last five years.

AIMS
To demonstrate the principle duties of the supervisor in pulling together a team.

COURSE CONTENT

• The Role of the Supervisor
• Better planning & organisation
• Motivating different people
• Delegating tasks and duties
• Helping staff make the right decisions
• Communicating through the team
• Training staff on the job
• Reviewing staff performance